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Support FAQ
Quick answers to common questions
How long does shipping take?
Orders are processed within 0-2 business days. Standard shipping typically arrives within 3-5 business days from fulfillment. Express and overnight options are available at checkout. Every order includes free shipment protection.
Do you ship internationally?
Currently, we ship within Canada only. We're working on expanding our shipping capabilities to serve researchers worldwide. Sign up for our newsletter to be notified when international shipping becomes available.
How are peptides packaged for shipping?
Each vial is securely cushioned to prevent damage during transit. Temperature-sensitive products are clearly marked for proper handling.
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